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I am able to log on to the website containing the pieces but they won't play back for me. What can I do?

44475 views   |   47   63   |   Last updated on Jun 11, 2013    Music Library

 

If you are using Netscape try using Internet Explorer instead. Internet Explorer can be downloaded at no cost from the Microsoft Download Center.

There may be a poor connection somewhere in your setup. Check to make sure all lines are firmly in place in the computer, the phone (if you're using a dial-up modem) and the outlet.

The phone line running to your house or from the outlet to your phone and computer could itself be damaged or of poor quality. You may want to switch these lines out with others in your house to see if that makes a difference. It may also help if you try running the phone line which connects to your modem from a different outlet.

If you get an error messages saying "Windows Media Player cannot find the file..." Open Windows Media Player, go to "Tools," then "Options," then "Network." Make sure all protocols are selected and then go to "OK." This should enable you to play back. If you are still having a problem, follow the same path (Tools--Options--Network) and under "Proxy Settings" click on the "MMS" protocol, select "Autodetect proxy settings," then select "OK" and "Apply."